ΣΥΝΤΗΡΗΣΗ

SLA BASIC

SLA ADVANCED

Bug Fixing

Updates

Ticketing System

Backup

Legal Compliance (minor)

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Help-Desk (Διάγνωση/Οδηγίες)

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Response Time

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Services Discount

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Major updates

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Legal Compliance (major)

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Help-Desk (Επίλυση)

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Priority Support

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Restore

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Third Party Connections

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On-site Support

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Functionality Changes

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